About OnlineFactory
OnlineFactory was founded in 2013 by Peter Eriksson and Kristina Mero. OnlineFactory's vision is to help Swedish e-commerce businesses with outsourcing services in customer service, influencer marketing, and content management.
Peter himself has extensive experience in e-commerece and became a third partner at Nelly.com as early as 2003. Nelly.com is one of the leading fashion e-retailers in the Nordic market.
Meet Our Leadership Team
Responsible for the well-being of our employees. Focus on our facilities, work environment, aftey, security, employee care, and staff activities.
Administrative manager for our staff. Focus on recruitment, contracts, payroll, employee benefits, and related matters.
Responsible for sales aand marketing. Focus on customer acquition, marketing, and business development.
Responsible for our employee's performance. Focus on recruitment, training, KPIs, coaching, reporting, and related tasks.
Responsible for our employee's performance. Focus on operations, projects development, customer relations, and business development.
Responsible for finance and management. Focus on finance and developing the management team.
Official partner
of Non-Violence
OnlineFactory is an official partner of the global organization Non-Violence, which works to prevent and combat violence in all its forms.
Today, Non-Violence works to inspire, engage, and educate young people in resolving conflicts peacefully. The organization operates globally, with a presence in Sweden and other countries, and currently reaches every continent with its educational programs for both schools and business. To date, they have trained over 9 million people.
Our partnership encompasses everything from web development and customer service to digital marketing and social media management.

