Nyheter & Media

OnlineFactory reached a new milestone on October 30 with the inauguration of an extra office floor. This is the second expansion in the company’s 11-year history.

Based on last year’s explosive growth, OnlineFactory is investing in recruiting a record number of people. This is partly due to existing customers, such as Adlibris, indicating an increased need for extra services, but also because ChatFactory has become a bigger success than expected.

The Nordic Awards is an event organized by the Nordic Chamber of Commerce (NordCham). NordCham has been working to strengthen the business relations between the Nordic countries and the Philippines. The judges at the event were the Ambassadors of the Nordic countries.

Having a fully functioning and professional customer service inhouse is something that can take up a large part of a company’s resources. You need staff who can work in several different channels and if you sell in several markets, your customer service also needs to be able to handle several different languages.

We at Online Factory can help your company find suitable influencers, but we work with a small another model that we believe more in, namely micro-influencers.

Do you want to keep your customers updated in the middle of the current pandemic? The solution can be found at the Swedish company OnlineFactory, who are used to working in stressful situations. “We are always ready to change our business,” says CEO Peter Eriksson.

His journey from simple conditions to multiply awarded world artists is an astonishing success story. This is the story of Jon-Joven Uy, who now begins a new chapter at OnlineFactory, in the role of Vice CEO. Follow along throughout a fast-paced life and be inspired by the lessons along the way.

More and more Swedish e-retailers have opened their eyes to outsourcing customer service in recent years. Especially during the pandemic, where restrictions made it necessary to work remotely regardless. Entrepreneurs who were previously unsure about putting all or part of their work at a distance have now realized the many benefits of such an arrangement. In this article, we list three of the top reasons why outsourcing customer service is so profitable.

His journey from simple conditions to multiply awarded world artists is an astonishing success story. This is the story of Jon-Joven Uy, who now begins a new chapter at OnlineFactory, in the role of Vice CEO. Follow along throughout a fast-paced life and be inspired by the lessons along the way.